Last updated 15 July 2026

Art. 1 - General Provisions and Definitions

These General Terms and Conditions of Sale govern the purchase of agri-food products (extra virgin olive oil in glass bottles and tinplate tins) sold through the e-commerce platform ofAzienda Agricola Badolato Nicola, with registered office at Via Sant’Agostino, 20 - 89841 Presinaci di Rombiolo (VV) | ITALY, VAT No.: 02244710790, info: +39 338 289 6313, official website: www.oleificiobadolato.it (hereinafter the "Seller").

For the purposes of these General Terms and Conditions of Sale:

• Consumer: means a natural person acting for purposes outside any business, commercial, craft or professional activity they may carry out (art. 3, para. 1, letter a, Legislative Decree 206/2005 - Italian Consumer Code).
• Professional: means any natural or legal person acting in the course of their business or professional activity.
• Customer: means either the Consumer or the Professional who places a purchase order on the Website.

Art. 2 - Conclusion of the Sales Contract and Acceptance

The sales contract between the Seller and the Customer is concluded only when the order submitted by the Customer is accepted by the Seller by sending a formal "Order Confirmation" to the email address provided during registration or purchase. By submitting an order, the Customer fully and unconditionally accepts these General Terms and Conditions of Sale.

Art. 3 - Product Characteristics and Prices

The essential characteristics of the goods (including specifications of bottle or tin sizes) are described in the respective product pages. Published prices are in Euro (€), include VAT at the applicable statutory rates and do not include shipping costs, which are clearly calculated and shown before the order is finally confirmed. The Seller reserves the right to change prices at any time; the price charged to the Customer will be the one shown on the website at the time the order is placed.

Art. 4 - Visual Representation of Products and Packaging

The images, photographs and graphic representations of the products published on the website are for illustrative and commercial purposes only. The Customer acknowledges and formally accepts that the agri-food products delivered (in particular bottles, tins, caps, labels or outer packaging) may differ in appearance, shape, colour or packaging from what is shown online. Such differences, where due to the market availability of raw materials from the Seller's suppliers, do not constitute a lack of conformity, provided that the quantity, intrinsic quality and product specifications of the extra virgin olive oil correspond to what was ordered.

Art. 5 - Payment Methods and Retention of Title

Products may be paid for exclusively through the secure, traceable electronic systems integrated into the platform (Credit Cards, Debit Cards, PayPal). Deferred payment and bank transfers are not accepted. Ownership of the goods remains with the Seller until the purchase price and any related costs have been paid in full by the Customer.

Art. 6 - Shipping Terms and Methods

The Seller delivers products within Italy and abroad through qualified express couriers. Delivery times shown on the website are purely indicative and not essential.

When the carrier delivers, the Customer is strictly required to check that the parcel is intact, paying particular attention to the containers (risk of spillage or broken glass). If obvious damage, deformation, wetness or alterations to the packaging are found, claims for products damaged in shipping are accepted only and exclusively if the Customer accepts the delivery by writing on the courier's receipt (paper or digital) the specific wording "Accepted subject to inspection", stating the reason (e.g. "wet parcel", "crushed parcel").

If this mandatory procedure is not expressly followed by the Customer upon receipt, the Seller will not accept any claim, complaint or request for compensation/replacement for defects, breakage or spillage attributable to transport. To open a damage claim, the Customer who signed with reservation must send a written report to the Seller (at info@oleificiobadolato.it), with photographs of the packaging and the damaged goods, no later than 48 hours after receiving the parcel.

Art. 7 - Right of Withdrawal and Legal Exceptions

Pursuant to art. 52 of the Italian Consumer Code, the Consumer Customer has 14 (fourteen) days to withdraw from the sales contract without giving any reason. The period starts from the day on which the Consumer takes physical possession of the goods. To exercise the right of withdrawal, the Consumer must inform the Seller with an explicit statement sent by email or registered letter with return receipt.

The direct costs of returning the goods will be borne exclusively by the Consumer. The Consumer is liable for any diminished value of the goods resulting from handling other than what is necessary to establish the nature, characteristics and functioning of the goods.

Exceptions to the Right of Withdrawal (Art. 59 of the Italian Consumer Code):
As this concerns the supply of sealed food products (bottles and tins of oil), the right of withdrawal is expressly excluded for sealed goods that are not suitable for return for hygiene or health protection reasons and that have been opened, had their guarantee seal removed or been partially consumed after delivery. Legally returned goods must therefore be perfectly intact, unopened and shipped in their original protective packaging.

Art. 8 - Legal Guarantee of Conformity

Products purchased by the Consumer are covered by the legal guarantee of conformity pursuant to art. 128 et seq. of the Italian Consumer Code. In the event of a lack of conformity (e.g. product altered or deteriorated before delivery and not attributable to transport), the Consumer is entitled to have conformity restored by replacement of the product at no cost, subject to prompt written notice with photographic evidence of the defect within the legal time limits.